Frequently Asked Questions
Find answers to common questions about our mountain-ready apparel
How do I know which size to order?
Each product page features a detailed size guide. Since our outdoor gear is designed for layering, we recommend checking the 'Fit Type' description (Slim, Regular, or Relaxed) before purchasing.
Are your materials sustainably sourced?
Yes, we prioritize ethically sourced wool, recycled synthetics, and organic cotton to ensure our gear respects the environments we love to explore.
How should I care for my technical outerwear?
Most of our technical shells should be washed with specialized detergent and tumble-dried on low heat to reactivate the Durable Water Repellent (DWR) coating.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
Can I change my order after it has been placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What happens if an item is out of stock?
You can sign up for restock notifications on the product page. We will email you the moment your size and color preference become available again.